Grievance
External Grievance Mechanism
The Denholm Yam External Grievance Mechanism provides a platform for individuals or organisations to submit grievances, about perceived or real instances of wrong or unfair treatment. All grievances will be reviewed by the Denholm Yam management committee, who will seek to find a fair, timely and objective resolution.
Scope and Procedure
Grievances can be lodged by any individual or organisation that is relevant to Denholm Yam, meaning individuals from Denholm Yam, members or their business partners, service providers or stakeholders, including those with a formal mandate to represent individuals or communities directly affected by Denholm Yam activities and operations.
The grievant should be able to provide information that is:
Grievances along supporting documents can be submitted to Grievances@dy.ae